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Pegasus Privacy Policy

Privacy Policy

Pegasus Developments & Refurbishments Ltd

This Privacy Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR). Its purpose is to explain how we collect, use, store and protect personal data, as well as outlining your rights.
 

1. Data Protection Roles

Within our organisation, responsibility for data protection is assigned as follows:

  • Data Controller: Pegasus Developments & Refurbishments Ltd

  • Data Processor: Pegasus Developments & Refurbishments Ltd

The Data Controller determines how and why personal data is processed. The Data Processor is responsible for processing personal data on behalf of the controller.
 

2. Legal Basis for Processing Data

We only process personal data where we have a lawful basis to do so. These include:

  • Consent: Where you have given clear permission

  • Contract: Where processing is necessary to fulfil a contract or take steps before entering one

  • Legal obligation: Where processing is required by law

  • Vital interests: To protect someone’s life

  • Public task: Where processing is necessary for a task carried out in the public interest

  • Legitimate interests: Where processing is necessary for our business interests, provided your rights are not overridden

Where we rely on legitimate interests, we ensure:

  • A clear and valid interest exists

  • Processing is necessary to achieve it

  • Your rights and freedoms are considered and protected
     

3. Types of Data We Collect

We may collect and process the following categories of personal data:

Personal Data

  • Name, address, telephone number and email address

  • Project or enquiry details

Financial Data

  • Payment or bank details where required for transactions

Employment Data (where applicable)

  • Personal and contact information for staff and contractors

Sensitive personal data will only be processed where necessary and in line with legal requirements.
 

4. How We Use Your Data

We use personal data for the following purposes:

  • To manage enquiries and client relationships

  • To provide and deliver our services

  • To process payments and maintain financial records

  • To meet legal and regulatory obligations

  • To send relevant communications where appropriate

We do not use personal data for marketing without a valid lawful basis.
 

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements.

In general:

  • Customer and transaction data may be retained for up to six years for legal and tax purposes

  • Data may be retained longer where required by law

Where possible, data may be anonymised for statistical use.
 

6. Data Security

We take appropriate measures to protect personal data, including:

  • Secure systems and data encryption where appropriate

  • Controlled access to personal data

  • Secure payment processing methods

  • Use of SSL encryption on our website

We do not transfer personal data outside the UK or EEA without appropriate safeguards.

In the event of a data breach that poses a risk, affected individuals will be informed without undue delay.
 

7. Sharing of Data

We do not sell or share personal data for commercial purposes.

Data may be shared:

  • With trusted third-party service providers where necessary to deliver services

  • Where required by law or regulatory authorities

Any third party we work with is required to keep data secure and only use it for agreed purposes.
 

8. Your Rights

Under UK GDPR, you have the following rights:

  • The right to be informed about how your data is used

  • The right of access to your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

Requests will normally be handled free of charge within one month, unless the request is excessive or repetitive.

You also have the right to withdraw consent at any time where consent is the legal basis for processing.
 

9. Complaints

If you have concerns about how your data is handled, you should contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
 

10. Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may:

  • Enable core website functionality

  • Remember user preferences

  • Provide basic usage data

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
 

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact Pegasus Developments & Refurbishments Ltd via the contact details provided on the website.

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